How to: Create an Event

The ticketing solution powered by Compass.

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Basic Details
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Sessions
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Collect Information
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Cover Photo
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Step 1 - Basic Details

Your basic details is the information on your event page. This area is great to include all the information your ticket buyer needs to know for your event.
Basic Event Details
Fees and Settings

Step 2 - Sessions

Here's where you define what kind of session you're hosting, it can be either an:

  • Online event - such as an online uniform shop, registration etc.
  • Allocated Seating - events where ticket buyers choose their own seats. want to learn more about allocated seating? Click Here
  • Normal Event - specify the date/time/location of the event.
Single Session
Multiple Sessions

Step 3 - Tickets

Create unlimited ticket types to specify different pricing brackets for tickets such as:

  • Age groups (adult, child, concession)
  • Status (general admission, VIP)
  • Amount of guests (single, couple, family, group)
  • Merchandise / items (drink, meal, side)
Create a ticket
Edit a ticket
Packages

Step 4 - Collect Information

Upon checkout, buyers are always asked for ticket holder information, which includes their:

  • First name
  • Last name
  • Phone number
  • Email Address

Do you have additional questions for your ticket buyers? You have the option to choose from our pre-made questions list or create your own! Simply select the ones you'd like to include and if they are 'required'.

  1. Select 'create questions'
  2. Choose a question from our pre-made list or select 'create your own'
  3. Choose 'question type' and write question you'd like to ask at checkout and save
  4. Choose whether your question is asked once per booking or per individual ticket
  5. Save question
Custom Questions
Question Types
Per Booking
Per Ticket

Step 5 - Cover Photo

  1. Click or drag and drop your event cover image from your desktop files
  2. Publish your event - You are unable to publish your event until an image is added, select 'save' to create a draft.